The Lure of Operational Involvement

Board members often want to help their non-profit in any way they can.  Contributing to its  effectiveness around the board table is essential but one’s role here can seem remote from the direct work of the organization. Indeed, governance work for board members can seem intangible in terms of how exactly it adds value.  Perhaps one should volunteer in the non-profit’s programs or services. Surely it would also be a support to staff.
 
Despite such good intentions, when board members focus their attention on, or even step into operational matters, roles can easily be confused and frequently are.

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Managing Board Resignations

The resignation of a volunteer board member or director is not an uncommon occurrence. Typically it is because the person finds themselves unable to fulfill their duties. Personal or family matters or new work commitments can unexpectedly get in the way of their continued board involvement. And, it can occur too as a result of a conflict on the board.  A person is unhappy with recent happenings or decisions and is unwilling to continue serving.

It is the latter kind of situation that recently sparked some advice from me to a group.  But the cause of a resignation, or preventing them, is not the focus of this post. Regardless of the reason for a board departure they need to be handled properly. This is not complicated governance territory but, much to my own surprise, I discovered that there are important considerations one should be aware of.[1]Helpful in writing this post was Mary Childs’ 2020 piece Canada: Directors of Not-for-Profits and Charities_ Resignation, Removal and Replacement published by Mondaq

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The Board Financial Report

It is the board of directors that has highest level of responsibility and accountability when it comes to managing the money their organization receives and uses. What does the exercise of their financial duty usually look like? More importantly, what could it look like?

It is common for the board financial report to be a spreadsheet detailing monthly revenues and expenditures compared to the budget. This sometimes causes board members’ eyes to glaze over, or for a particular director to latch onto a particular line item and take the group down a rabbit hole.

Surely the board financial report, or reports, can be more effective and meaningful to all involved. In this post I offer some suggestions. I think less frequent and time-consuming reporting could be perfectly fine for some organizations. Find out if you are one.

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What If We Do Not Have Quorum?

A while ago another consultant on the East Coast of Canada emailed me with a question “What should I advise my client about handling the minutes of a meeting that failed to have a quorum of directors present?”

I assumed that there was not much one could say other than “no quorum, no meeting”. After some research and reflection however, I now believe there is much more that can be said. 

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Old Business – New Business

Non-profit boards usually meet monthly or quarterly and most of those meetings involve multi-item agendas. Tradition tends to rule what the design of the agenda looks like. I think this is unfortunate. This post looks at some easy to adopt ideas that, for most, will represent a departure from their current agenda practices.

If board chairs and executive directors, the two people most responsible for the agenda, are prepared to experiment with some new board meeting elements they can give more spring to their organization’s governance step.

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Board Chairs & Executive Directors

A board chair and the executive director (CEO) can be a great combination. It is a pairing that we tend not to think much about when wondering how to improve a non-profit’s governance practices.

In shaping how the board chair and executive director (ED) can work effectively together the focus first should be on the frequency and kind of communication they have outside of board meetings. But there is more to consider. This post sketches out what the working relationship between the chair and the ED could look like. This pairing isn’t about creating a new “reporting relationship” or a committee.  

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Executive Director Reports

One of the most enduring features of non-profit board meetings is the executive director’s or CEO’s report. There are few resources that offer good practice recommendations. Aside from the consideration of level of detail, few boards and EDs together give much consideration to what subject matter should be included.

So, I have some of my own suggestions, informed by my board experience and from two other sources, about the content of such reports. Despite the model that I suggest here, nothing beats a board-ED discussion of key content areas and even a little experimentation with actual board reports.

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Repurposed Meetings

Non-profit board meetings seem to stick very close to the standard “business meeting” format. Are they only option for boards and executives to do their work together? 

Maybe it is time to push back a little on our reliance on customary board meetings.  There are other kinds of meetings that can, and should be, incorporated into the governance calendar. Repurposing some meetings offers hope to those wanting not only to be good stewards of their organization but to grapple with the larger issues facing their communities.

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Kindling Board Trust

How well do you know your fellow directors apart from what you see and hear from them in your work together as a board? Possibly not well. This post is about increasing our familiarity with one another with the goal of building trust around the board table.

One often thinks about trust in the non-profit governance context as being about the relationship between the board and the CEO. Trust amongst board members is important too. Indeed, trust is increasingly important as boards strive to be demographically and culturally more diverse.

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